Customers
who choose Benn, choose Benn again!
With over 25 years experience in the security industry, Benn Roller
shutter doors reflect our understanding of customer security needs,
quality of product and exceptional service.
At
Benn we appreciate that for many of our customers the purchase of
roller shutter doors is a rare if not unique event, as well as a potential
distraction and disruption to their core business.
Our range
of services are tailored to make the entire process fit around your
needs and circumstances.
Why
are we different from the rest?
We undertake a detailed survey and risk assessment to ensure that
the shutter specified offers:
the correct level of security for your risk environment.
Has no detrimental effect on the operation of your core business and
where possible improves your operating effectiveness.
Conforms with your Health and Safety Policy and takes into consideration
any special requirements your business and staff may have.
Has
the minimum visual impact on the immediate and extended surroundings.
When
Planning permission is required we can:
Manage the application on your behalf, leaving you to concentrate
on your core business.
Draw
and submit applications, plans and supporting evidence.
In
areas of architectural sensitivity, we are able to use our extensive
experience to negotiate solutions which do not diminish the security
of your business.
Use our experience to
gain planning consent in circumstances where a private applicant may
not fully understand the process and restrictions, and may otherwise
be refused permission.
When
the disruption caused by installation will have a significant effect
on your ability to trade we can:
Arrange for out of hours fitting to take place 7 days a week, 24 hours
a day at a time of your request to avoid disruption.
At sites which are operating
24/7 our installations manager will liase with your onsite representative
to minimise disruption by explaining our schedule of works, the impact
it will have and the length of each disruption. Thereby, enabling
you to manage the disruption around your key trading bottlenecks.
When
a shutter becomes inoperable through damage or failure, we appreciate
that the effects for each business are unique. For some the failure
may be nothing more that an inconvenience and for others it means
a complete inability to trade and that's why at Benn we:
Offer a full range of callout options. You select the option best
suited to your needs.
Bronze - On site response within 3 working days (included with all shutters).
Silver - On site response within 24 hours - Minor repairs undertaken
on site.
Gold - On site response within 12 hours - Major repairs undertaken on
site.
Platinum - On site response within 4 hours. Major repairs and fabrication
undertaken on site.
